Shipping policy
Shipping Policy – India
At Housious, we are committed to delivering your orders quickly, safely, and hassle-free across India. This page outlines everything you need to know about how and when your orders will reach you.
✅ Free Shipping on All Orders
We offer FREE shipping across India on all orders—no minimum purchase, no hidden fees. Both Cash on Delivery (COD) and Prepaid orders qualify.
🕐 Order Processing Time
- Orders are usually processed within 24 hours of payment confirmation.
- Orders placed after 5 PM or on Sundays/public holidays will be processed the next business day.
- You’ll receive an order confirmation email and SMS once processing begins.
📅 Estimated Delivery Timeline
- Once dispatched, orders are delivered within 4–5 working days.
- Total delivery time: 5–7 working days from order placement.
- Remote or difficult-to-reach areas may take slightly longer.
🚚 Delivery Partners
We deliver using trusted logistics partners such as Delhivery, Ekart, Bluedart, Xpressbees, and other Shiprocket-powered networks.
📍 Delivery Coverage
We deliver to all serviceable PIN codes across India. If we cannot ship to your location, we will contact you promptly and issue a full refund.
🔄 Missed Deliveries & Non-Response
If you're unavailable during delivery or don't respond to calls, emails, or WhatsApp after multiple attempts:
- Our courier partner will make up to 3 delivery attempts.
- If still undelivered, the product will be marked as Return to Origin (RTO).
- In such cases, a return shipping fee may be deducted from your refund (especially for COD orders).
🧾 Order Tracking
After shipping, you will receive:
- A tracking ID
- Courier partner name
- A real-time tracking link via email or SMS
You can track your order any time using this link.
📦 Secure Packaging
Your products are securely packed in tamper-proof, eco-friendly boxes with full protection to avoid damage.
✏️ Address Changes
If you need to update your shipping address:
- Contact us within 2 hours of placing the order at
- Email: support@housious.com
- Phone/WhatsApp: +91 99099 07730
- Note: Address changes are not guaranteed once the order is processed.
❓Need Help?
For any shipping-related concerns, please reach out to:
- Email: support@housious.com
- Phone / WhatsApp: +91 99099 07730
- Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST