Shipping policy

Shipping Policy

At Housious, we are committed to delivering your orders quickly, safely, and hassle-free. This page outlines everything you need to know about how and when your orders will reach you.

Free Shipping on All Domestic Orders

We offer FREE shipping across India on all orders — no minimum purchase, no hidden fees. Both Cash on Delivery (COD) and Prepaid orders qualify.

Order Processing Time

  • Orders are usually processed within 24 hours of payment confirmation.
  • Orders placed after 5 PM or on Sundays/public holidays will be processed the next business day.
  • You'll receive an order confirmation email and SMS once processing begins.

Estimated Delivery Timeline — India

  • Once dispatched, orders are delivered within 4-5 working days.
  • Total delivery time: 5-7 working days from order placement.
  • Remote or difficult-to-reach areas may take slightly longer.

Delivery Partners

We deliver using trusted logistics partners such as Delhivery, Ekart, Bluedart, Xpressbees, and other Shiprocket-powered networks for domestic orders, and international courier partners for orders outside India.

Delivery Coverage

We deliver to all serviceable PIN codes across India. If we cannot ship to your location, we will contact you promptly and issue a full refund.

International Shipping

We also ship to select countries outside India. For international orders:

  • Delivery timelines vary by destination and are typically longer than domestic delivery — contact us before ordering for an estimate to your country.
  • Shipping charges for international orders, if any, are calculated and displayed at checkout.
  • Any customs duties, import taxes, or fees levied by the destination country are the responsibility of the customer and are not included in the order total.
  • If we're unable to ship to your address for any reason, we'll contact you promptly and issue a full refund.

Missed Deliveries & Non-Response

If you're unavailable during delivery or don't respond to calls, emails, or WhatsApp after multiple attempts:

  • Our courier partner will make up to 3 delivery attempts.
  • If still undelivered, the product will be marked as Return to Origin (RTO).
  • In such cases, a return shipping fee may be deducted from your refund (especially for COD orders).

Order Tracking

After shipping, you will receive a tracking ID, courier partner name, and a real-time tracking link via email or SMS. You can track your order any time using this link.

Secure Packaging

Your products are securely packed in tamper-proof, eco-friendly boxes with full protection to avoid damage.

Address Changes

If you need to update your shipping address, contact us within 2 hours of placing the order at:

Need Help?

For any shipping-related concerns, please reach out to: